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Trade name: Kishorie

Email: hello.kishorie@gmail.com

Physical address: India

Frequently asked questions

What is the return policy?

Returns are accepted within 48 hours of delivery for eligible issues such as damaged, incorrect, missing, or defective products. The item must be unused and in its original condition. Some products may be non-returnable.

CAN I EXCHANGE MY ORDER?

Yes, exchanges are available on eligible products, subject to our return conditions and product availability. Return shipping charges may apply when the issue is not caused by our side.

WHAT IF I RECEIVE A DAMAGED OR WRONG PRODUCT?

Please contact us within 48 hours of delivery with clear photos/videos of the package and product. An unboxing video may be requested to verify the claim.

HOW LONG DOES DELIVERY TAKE?

Orders are generally processed within 1–3 business days and delivered within approximately 3–7 business days after dispatch, depending on the location and courier.

IS SHIPPING FREE?

Yes, on orders of ₹299 or more. Orders below ₹299 may have applicable shipping charges, which will be shown at checkout.

WHAT IF I REFUSE OR MISS MY DELIVERY?

If an order is returned due to refusal, unavailability, an incorrect address, or another customer-related reason, applicable forward/return shipping charges may be recovered from the customer, where permitted by law.

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