Legal notice

Legal Notice & Disclaimer

Last Updated: September 4, 2026

Welcome to Kishorie. This Legal Notice governs your use of the Kishorie website, products, services, content, and related communications.

By accessing or using our website, browsing our products, or placing an order, you acknowledge that you have read and understood this Legal Notice and agree to comply with the applicable terms, policies, and laws.

If you do not agree with these terms, please do not use the website or place an order.

1. Business Information

Brand / Business Name: Kishorie
Business Type: Sole Proprietorship
Business Address: Palwal–Sohna Road, Haryana – 121102, India
Email: hello.kishorie@gmail.com
Website: kishorie.shop
Business Location: India
Products: Imitation and Artificial Jewellery

Kishorie operates as a sole proprietorship business.

2. Nature of Products

Kishorie sells imitation and artificial jewellery and related fashion jewellery products as described on individual product pages.

Unless expressly stated otherwise, products sold by Kishorie should not be interpreted as genuine precious-metal or precious-stone jewellery.

Product descriptions, materials, finishes, colours, dimensions, and other specifications are provided to the best of our knowledge.

Customers are advised to carefully review the product description before placing an order.

3. Product Appearance

We make reasonable efforts to display our products as accurately as possible.

However, the actual appearance of a product may vary slightly due to:

  • Screen and display settings

  • Lighting conditions

  • Photography conditions

  • Camera characteristics

  • Manufacturing variations

  • Batch-to-batch variations

Minor variations in colour, finish, texture, or appearance do not necessarily constitute a product defect.

4. Jewellery Care

Imitation and artificial jewellery requires appropriate care.

Customers should follow any care instructions provided by Kishorie.

Exposure to water, sweat, perfume, cosmetics, chemicals, moisture, or improper storage may affect the appearance, plating, finish, or durability of jewellery.

Damage caused by improper handling, storage, cleaning, use, or exposure to substances may not be considered a manufacturing defect and may not qualify for return, exchange, replacement, or refund.

5. Product Information

Kishorie makes reasonable efforts to ensure that product descriptions, photographs, prices, and specifications are accurate.

However, occasional typographical, technical, inventory, pricing, or listing errors may occur.

Kishorie reserves the right to correct such errors and, where appropriate and legally permissible, cancel or modify an affected order.

If an order is cancelled due to an obvious pricing or listing error after payment has been received, the applicable amount will be handled in accordance with applicable law.

6. Product Availability

All products are subject to availability.

Displaying a product on the website does not guarantee that the product will remain available until an order is fulfilled.

If a purchased product becomes unavailable, Kishorie may contact the customer regarding an appropriate resolution, including cancellation and refund where applicable.

7. Orders & Acceptance

Placing an order on kishorie.shop constitutes a request to purchase the selected products.

Kishorie reserves the right to accept, reject, limit, or cancel an order where reasonably necessary, including circumstances involving:

  • Product unavailability

  • Pricing or listing errors

  • Suspected fraudulent activity

  • Incorrect customer information

  • Repeated order abuse

  • Delivery limitations

  • Technical errors

  • Suspicious ordering activity

  • Other legitimate operational or legal reasons

Where an order is cancelled after payment has been received, the applicable amount will be refunded in accordance with the applicable refund process and applicable law.

8. Cash on Delivery (COD)

Kishorie offers Cash on Delivery (COD) for eligible orders and locations.

Customers placing COD orders are responsible for providing accurate and reachable contact information and being available to receive the shipment.

Refusing a COD order after dispatch, repeatedly failing to accept deliveries, or providing incorrect delivery information may result in applicable shipping/logistics charges being recovered where permitted by law and may result in COD restrictions on future orders.

9. Customer Information

Customers are responsible for providing accurate information during checkout, including:

  • Full name

  • Complete delivery address

  • PIN code

  • Mobile number

  • Email address

Kishorie is not responsible for delivery failure, delay, RTO, additional logistics costs, or other consequences caused by incorrect, incomplete, or inaccurate information provided by the customer, subject to applicable law.

10. Shipping & Delivery

Kishorie uses third-party courier and logistics providers for delivery.

Delivery timelines are estimates and may be affected by courier operations, weather, public holidays, festivals, transportation issues, remote delivery locations, incorrect customer information, or circumstances beyond Kishorie's reasonable control.

For complete shipping terms, customers should refer to the Kishorie Shipping Policy.

11. Returns & Exchanges

Kishorie offers returns and exchanges subject to the conditions described in its Return & Refund Policy.

Return requests must generally be raised within 48 hours of delivery.

Returns or exchanges may be considered for verified situations such as:

  • Wrong product received

  • Damaged product received

  • Missing product/item

  • Verified manufacturing defect

Products generally must be unused, unworn, undamaged, and returned with their original packaging and applicable tags/accessories.

Certain products may be non-returnable.

Returns due solely to change of mind, personal preference, or similar customer-related reasons may not be accepted unless specifically offered by Kishorie.

12. Customer-Caused Returns

Where a return or exchange is requested due to a reason attributable to the customer, the customer may be required to bear applicable return shipping and/or logistics charges, where permitted by applicable law.

This may include circumstances such as:

  • Incorrect product/variant selected

  • Change of mind where a return is permitted

  • Incorrect address provided

  • Customer-caused delivery failure

  • Refusal of delivery

  • Damage caused after delivery

  • Failure to follow jewellery-care instructions

Applicable charges may be deducted from an eligible refund or collected separately.

13. Unboxing Evidence

Customers are strongly encouraged to record a continuous, unedited unboxing video beginning with the sealed package.

The video should show:

  1. The unopened package

  2. Shipping label

  3. Condition of the outer packaging

  4. Opening of the package

  5. Jewellery and included contents

Kishorie may request photographs, videos, packaging information, or other evidence when investigating claims relating to damaged, missing, incorrect, or incomplete orders.

An unboxing video may be required where necessary to reasonably verify a claim.

14. Intellectual Property

All content available on kishorie.shop, including but not limited to:

  • Kishorie name and branding

  • Logo

  • Product photographs

  • Graphics

  • Videos

  • Product descriptions

  • Website design

  • Text

  • Artwork

  • Marketing materials

  • Original creative content

is owned by or licensed to Kishorie unless otherwise stated.

Unauthorized copying, reproduction, modification, distribution, publication, commercial exploitation, or use of Kishorie's intellectual property is prohibited except where permitted by law.

15. Unauthorized Website Use

You agree not to use the Kishorie website for unlawful, fraudulent, abusive, or unauthorized purposes.

This includes attempting to:

  • Gain unauthorized access to the website

  • Interfere with website functionality

  • Introduce malicious code

  • Scrape or reproduce protected content without permission

  • Misrepresent your identity

  • Place fraudulent orders

  • Abuse promotions, discounts, refunds, or returns

  • Use Kishorie's branding or content for unauthorized commercial purposes

Kishorie may take appropriate action against unlawful or unauthorized use, subject to applicable law.

16. Third-Party Services

Kishorie may use third-party services, including:

  • Payment gateways

  • Courier and logistics providers

  • Shopify and related technology services

  • Communication providers

  • Analytics services

  • Other service providers necessary for operating the store

Third-party services may have their own terms, policies, and privacy practices.

Kishorie is not responsible for independent acts, omissions, technical failures, policies, or practices of third parties except where liability cannot legally be excluded.

17. Payment Processing

Payments may be processed through third-party payment service providers.

Where a third-party payment provider processes a transaction, payment information is handled according to the provider's applicable security procedures and policies.

Kishorie does not intentionally request or store sensitive payment credentials beyond what is reasonably necessary for order processing and lawful business operations.

18. Website Availability

Kishorie makes reasonable efforts to keep kishorie.shop available and functioning.

However, uninterrupted or error-free access cannot be guaranteed.

The website may occasionally be unavailable because of:

  • Maintenance

  • Technical problems

  • Server issues

  • Internet or network failures

  • Software updates

  • Security incidents

  • Third-party service interruptions

  • Circumstances beyond our reasonable control

19. External Links

The Kishorie website may contain links to third-party websites or services.

Such links are provided for convenience and do not necessarily constitute endorsement or affiliation.

Kishorie does not control third-party websites and is not responsible for their content, availability, security, policies, or practices.

20. Customer Reviews & User Content

Customers may voluntarily submit reviews, photographs, videos, comments, testimonials, or other content.

By submitting such content, the customer represents that:

  • The content is truthful to the best of their knowledge.

  • They have the necessary rights to submit the content.

  • The content does not unlawfully infringe another person's rights.

  • The content does not contain unlawful, fraudulent, abusive, defamatory, or misleading material.

Kishorie may moderate, refuse, or remove content where reasonably necessary or where required by applicable law.

21. Fraudulent or Abusive Activity

Kishorie reserves the right to investigate suspected fraudulent, abusive, or unlawful activity.

This may include:

  • Fraudulent orders

  • Payment fraud

  • Repeated false return claims

  • Product substitution

  • Intentional product damage

  • Refund abuse

  • Promotion abuse

  • Repeated COD refusal

  • Misuse of customer support

  • Unauthorized use of Kishorie content

Where permitted by law, Kishorie may cancel orders, restrict return/refund privileges, restrict COD availability, or take other appropriate action.

22. Disclaimer of Warranties

To the maximum extent permitted by applicable law, Kishorie does not guarantee that:

  • The website will always be available.

  • Website content will always be completely error-free.

  • Product availability will remain unchanged.

  • Delivery timelines will always be met.

  • Third-party services will operate without interruption.

  • The website will always be free from technical errors or interruptions.

Nothing in this section is intended to exclude any consumer right, warranty, or statutory protection that cannot legally be excluded.

23. Limitation of Liability

To the maximum extent permitted by applicable law, Kishorie shall not be responsible for indirect, incidental, special, or consequential losses arising from the use of the website, products, or third-party services.

However, nothing in this Legal Notice limits or excludes liability where such limitation or exclusion is prohibited by applicable law.

Customers retain all rights and remedies available to them under applicable law.

24. Force Majeure

Kishorie will not be responsible for delays or failures caused by circumstances beyond its reasonable control, including:

  • Natural disasters

  • Severe weather

  • Floods

  • Fires

  • Epidemics or pandemics

  • Strikes

  • Transportation disruptions

  • Government restrictions

  • Civil disturbances

  • War or similar events

  • Courier disruptions

  • Internet or infrastructure failures

  • Third-party service failures

Kishorie will make reasonable efforts to minimise the impact of such events.

25. Communication

By placing an order or contacting Kishorie, customers may receive communications necessary for order processing and customer service, including:

  • Order confirmations

  • Payment notifications

  • Shipping updates

  • Delivery notifications

  • Return/refund updates

  • Customer-support communications

Marketing communications will be handled in accordance with applicable law and available customer preferences.

26. Privacy

Kishorie's collection, use, storage, and processing of personal information is governed by its Privacy Policy.

Customers should review the Privacy Policy before using the website or placing an order.

27. Governing Law

This Legal Notice and use of the Kishorie website shall be governed by the applicable laws of India, subject to mandatory rights and protections available to consumers under applicable law.

Nothing in this section is intended to deprive a consumer of any mandatory legal right or remedy.

28. Dispute Resolution

Kishorie encourages customers to first contact us directly so that genuine concerns can be resolved efficiently.

Where a dispute cannot be resolved through customer support, the parties may pursue remedies available under applicable Indian law.

Any dispute-resolution or jurisdiction provision shall remain subject to mandatory consumer-protection laws and the jurisdiction of authorities or forums that cannot legally be excluded.

29. Severability

If any provision of this Legal Notice is determined to be invalid, unlawful, or unenforceable, that provision shall be interpreted or modified to the extent necessary to make it legally enforceable, where possible.

The remaining provisions shall continue to apply to the extent permitted by law.

30. Changes to This Legal Notice

Kishorie may update this Legal Notice from time to time.

Changes will be published on this page along with the revised "Last Updated" date.

Customers are encouraged to review this page periodically.

31. Contact Us

For questions, complaints, legal notices, or other concerns relating to Kishorie:

Email: hello.kishorie@gmail.com
Website: kishorie.shop
Business Address: Palwal–Sohna Road, Haryana – 121102, India

When contacting us regarding an order, please provide your order number and relevant details so that we can assist you efficiently.

Important Legal Disclaimer

This Legal Notice is intended to establish clear terms for the use of the Kishorie website and services. It does not exclude or limit any consumer right, statutory protection, or legal remedy that cannot lawfully be excluded or limited.

Where any provision of this Legal Notice conflicts with applicable law, the applicable law shall prevail.